How to cancel Standard plan?


#1

I want to cancel my Realm Platform Cloud Standard plan ASAP, but I can’t find any options this at https://cloud.realm.io/account.

Please help me!


#2

@daedelus Please email [email protected] and we will get you sorted


#3

Hi ianward, I sent an email to [email protected] requesting a cancellation 24/04/19 (2 weeks ago now) and still have not received a reply. Is this still the only way to cancel a subscription?


#4

@mongrolwarrior I was unable to find the request in either our support portal or the [email protected] inbox.

I’ve sent you an email privately to the address we have on file so I can get this resolved for you.